Reviewed by Christopher E Kay for Elizabeth Simkins
The people. Elizabeth and Rhonda were just great. Very good at what they do. Made things very easy for us. Thank you
Christopher E KayJul-19-2024
Reviewed by Elizabeth Atlee for Elizabeth Simkins
My experience with OVM - especially Elizabeth Simpkins was nothing short of Outstanding service! Elizabeth was attentive and helpful, making my experience exceptional.
Elizabeth / OVM exceeded my expectations! THANK YOU for everything! ⭐️⭐️⭐️⭐️⭐️⭐️
Elizabeth AtleeJul-19-2024
Reviewed by Jediah Duncan for Elizabeth Simkins
The communication was really good.
Jediah DuncanJul-18-2024
Reviewed by Elizabeth A for Elizabeth Simkins
Elizabeth AJul-01-2024
Reviewed by Abby Marie Chryst H for Elizabeth Simkins
We felt that although communication was good; it was also a bit erratic and disorganized. We were told multiple different things concerning closing and we felt that this made the process less efficient and unnecessarily stressful. As one example, we were directed to look into flood insurance and get that started, which we did. Being through this process before, we were familiar with how that worked. Then we were told that we needed to switch our flood insurance instead of paying outright, and that it needed to be put into the escrow on the day of closing, which meant that we already spent a large chunk of money out of pocket for flood insurance upfront. Now we won’t be reimbursed for this until the beginning of next year which is over six months from now. Previous correspondence from the underwriter led us to believe that how we had paid for our flood insurance originally was fine.
We also felt that the tasks that were listed for us to complete would have been made a bit more clear and efficient had there been groupings of tasks, that we could then be notified about at one time in order to complete them instead of one document at a time which is what was happening most of the time. We both were not able to be checking our emails all of the time so sometimes we would miss documents that were important that we needed to sign and we’d be getting excess urgent email notifications.
Abby Marie Chryst HJun-27-2024
Reviewed by MARJORIE W for Elizabeth Simkins
Elizabeth was very knowledgeable and helpful to our client. She was always available to answer questions and get him the answers! Elizabeth communicated with me every step of the way! It was a smooth transaction.
MARJORIE WJun-18-2024
Reviewed by Christopher E K for Elizabeth Simkins
Christopher E KJun-11-2024
Reviewed by Jediah D for Elizabeth Simkins
Jediah DJun-09-2024
Reviewed by Joshua Tyler S for Elizabeth Simkins
Joshua Tyler SMay-28-2024
Reviewed by Kevin P S for Elizabeth Simkins
Elizabeth was always helpful very knowledgeable and made the process simple. She was always professional and polite. Will recommend her and ovm to others.
Kevin P SMay-10-2024
Reviewed by Emerson L O for Elizabeth Simkins
Elizabeth did an excellent job answering all my questions, especially since I'm a first-time homebuyer. I really appreciate all the attention to detail and for following up for various questions that I had, or action items that had to be done. Great work!
Emerson L OMay-08-2024
Reviewed by David W for Elizabeth Simkins
David WMay-05-2024
Reviewed by Samara H for Elizabeth Simkins
Samara HMay-05-2024
Reviewed by Rahmesha M for Elizabeth Simkins
Rahmesha MMay-04-2024
Reviewed by Dawn Yvette G for Elizabeth Simkins
Elizabeth and Rhonda were very punctual and kept me updated every step of the way. The e-signing process was simple and expedited the loan process. Thank you so much!